HOT AIR BALLOON

TERMS & CONDITIONS

 

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VOUCHER VALIDITY

Vouchers are valid for two years from date of purchase and are non-refundable

Bookings are non-transferable, however, if we cancel your flight due to weather or unforeseen circumstances we will extend validity by six months

Upgrades ?????

 

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CAN I FLY?

By purchasing a voucher and booking a flight, you agree to our essential safety requirements:

ESSENTIAL INFORMATION

 

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WEATHER & CANCELLATIONS

xxxx xxxx

Amend zzz zzz zzz zz.

Confirmation fff fff fff ff.

xxxx xxxx

Amend zzz zzz zzz zz.

Confirmation fff fff fff ff.

 

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REFUND POLICY

If my flight is cancelled xxxxx xxxxx

If I change my mind xxxxx xxxxx

 

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SAFETY & INSURANCE

Safety bbbb bbbbb bbb

Insurance zzz zzz zzz zz

 

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MISCELLANEOUS

My order hasn’t arrived xxxx xxxx

zzz zzz zzz zz.

fff fff fff ff.

xxxx xxxx

zzz zzz zzz zz.

fff fff fff ff.

 

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CONTACT

hotairballoon@crazybeargroup.co.uk

0207 6310088